The phone starts ringing.
Run service-company operations from the first call to the final payment in one system.
Genaya combines intake, dispatch, jobs, estimates, invoices, payments, and reporting so service businesses can move faster without stitching together multiple tools.
One workday, from first ring to final dollar
Follow a single Tuesday at a service company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
An urgent call comes in
A homeowner wakes up to a dead AC and dials your main line. Genaya rings the desk with client context on screen - and when nobody can grab it, the AI receptionist answers, books the first slot, and logs the job.
Dispatch fills the board
The morning queue drops onto the board. The 7:42 emergency slots in first, the routes shuffle around it, and every tech sees the same day before the trucks roll.
Tech arrives on site
Dana checks in from the driveway - the client already got the on-my-way text automatically. The checklist opens on her phone, and photos land straight on the job record.
Estimate approved on the spot
Dana builds the estimate at the kitchen table, line by line. The homeowner taps approve and signs with a finger - the work is authorized before she is back in the truck.
Invoice out, paid in minutes
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears before the next stop.
The review lands
Closing the job fires the review request automatically, while the fix is still humming. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Trucks parked, books closed. The dashboard shows what actually happened - every job, dollar, and rating from today on one screen, with nothing left to reconcile.
Every job, message, and dollar on one record.
Intake, dispatch, estimates, invoices, and payments share the same client record - so the office and the field always see the same truth.
Genaya gives service operators one connected surface for intake, field execution, and revenue.
Because call center, schedule, jobs, clients, estimates, invoices, payments, and analytics all live together, teams can move work forward without re-entering the same information.
See how it worksConnected intake
Calls, leads, and client history are visible before the team even schedules the work.
Dispatch with operational context
Schedulers can see technicians, service areas, and open capacity from one board.
Revenue workflow built in
Estimate approvals, invoicing, payments, and follow-up stay tied to the same work record.
A service workflow where demand, dispatch, and payments stay on the same record.
The board below shows how Genaya can support a service business from the first call through technician dispatch, approval, and collection.
The modules service teams run on
Each capability ships inside Genaya - one login, one record, no integration project.
Call center and intake controls
Live agents, routing, recent conversations, and call visibility keep demand connected to the rest of operations.
Inside GenayaCall CenterDispatch board for field teams
Run day-to-day scheduling with team ordering, map visibility, and unscheduled work queues.
Inside GenayaScheduleJob execution with customer context
Track job statuses, notes, technicians, and service details in the same workflow that started at intake.
Inside GenayaJobs + ClientsIntegrated estimates, invoices, and payments
Move directly from approved work to invoicing and payment collection without jumping systems.
Inside GenayaEstimates + Invoices + Genaya PayRun tomorrow on Genaya.
Book a walkthrough to see how Genaya supports intake, dispatch, jobs, approvals, and payments in one workflow.