Five products. One conversation record.
Each product stands on its own - together they read and write the same client record, so switching channels never means starting over.
Call Center
A real voice desk in the browser - live agent presence, outbound dialing, recordings, and every call matched to its client record before anyone picks up.
- checkCalls and SMS in one workspace
- checkRecording and transcripts on every call
Inbox
Texts, website chats, and social messages flow into one shared inbox the whole team can see, claim, and answer - with the full history behind every reply.
- checkAll channels in one thread
- checkWhole-team visibility, no forwarded screenshots
Live Chat
Drop a branded chat widget on any page and every visitor question lands in the shared inbox - answered by your team, or by the AI when nobody is free.
- checkOne embed snippet, no developer project
- checkAI answers when the team is busy
AI Call Receptionist
One AI brain answers your calls and replies on every chat channel, 24/7. It knows your services, your hours, and your calendar - so it books real appointments.
- checkAnswers calls, texts, and chats around the clock
- checkBooks appointments straight into your schedule
Rooms
When a thread needs a face - a telehealth visit, a remote estimate, a design review - start a video room from the same record. Browser-based, invite by email.
- checkNo downloads for you or your clients
- checkRecording and reminder emails built in
Five channels in. One client out.
The person calling, the person texting, and the person on your website chat are the same customer to Genaya. Every channel converges on one record, so context follows the conversation.
Put every conversation in one place.
Claim a business number in minutes, add channels as you grow, and let the AI cover the hours you can't.