The restoration software that runs every emergency job.
Genaya combines 24/7 call answering, crew dispatch, inspection reports with photos, estimates, multi-day jobs with payment schedules, invoices, and payments so water, fire, and mold restoration companies can run every loss from first call to final payment.
It works with what you already use
Protect your profits
Keep air movers, dehumidifiers, extraction, and treatments in one Price Book with price, cost, and photo, so every tech quotes the same current rate from the job.
Learn more
Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery water loss documented the same way
Build your moisture and damage assessment once in E-Sign Docs, attach it to the job, and required fields make sure no reading gets skipped. Techs snap thermal and moisture meter photos from the Genaya app straight onto the appointment, and the homeowner signs the finished report.
Learn more
Boost your average job size
Turn what the thermal camera finds into a signed dry-out estimate before the equipment comes off the van. Pull extraction, air movers, dehumidifiers, and labor from your Price Book, keep the moisture photos on the job, and let the homeowner approve and sign on the spot.
Learn more
Easily manage big drying jobs
A dry-out never fits in one visit. Book one appointment that spans the whole job, keep the crew, the equipment, and the daily moisture readings on it, and let a payment schedule collect the deposit up front and charge the balance when the job is done.
Learn more
Let homeowners pay over time
Nobody budgets for a flooded basement, and a $6,340 dry-out is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When a pipe bursts at 2 AM and nobody can pick up, the AI Receptionist answers, checks real availability, and books a confirmed slot.
Learn more
Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
The deep freeze split pipes all night.
One freeze night, from the 2 AM ring to the final dollar
Follow a single January night and day at a restoration company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A burst-pipe call at 2 AM
The first night below zero split a pipe above a finished basement. Genaya rings the on-call tech with the caller's record on screen - and when nobody can pick up, the AI Receptionist answers, books the on-call crew's first slot, and logs the job.
The on-call crew rolls
The emergency drops onto the board ahead of the day's work. The 3:00 AM extraction goes to Andre, day two of the Ferris kitchen dry-out keeps its readings visit, and the afternoon mold inspection holds its window - every crew sees the same list.
Water out, meters in
Andre checks in at the door - Owen already got the on-our-way text automatically. The truck mount pulls the standing water, then the moisture meter and thermal camera map how far it wicked: two feet up the drywall in three rooms. Every reading and photo lands on the job record.
The dry-out plan gets signed
Andre builds the dry-out estimate at the kitchen table with the thermal images right there on the tablet. Owen sees the wet walls for himself, taps approve, and signs with a finger - the work is authorized before the first air mover spins up.
Invoice out, paid over time
The approved estimate becomes the invoice with one tap - same record, same amount. Owen opens the pay link from his text, chooses to pay over time, and the invoice is paid in full while the dehumidifiers are still running.
The review lands
The paid invoice fires the review request automatically, while the 2 AM rescue is still fresh. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Vans restocked, books closed. The dashboard shows what the freeze actually did today - every call, dry-out, dollar, and rating on one screen, with tomorrow's moisture checks already on the board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Restoration questions, answered
The short version of what restoration owners ask before they switch to Genaya.
Genaya runs every water, fire, and mold job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A 2 AM burst-pipe call, the moisture photos, the signed dry-out estimate, and the payment all stay on the same client record.
Yes. Calls ring your on-call team with the caller's record on screen, and the optional AI Receptionist answers after hours or when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, so the thermal image, the meter on the wall, and the flood cut behind every line of the estimate stay on the record with the job.
Build the estimate from your Price Book - extraction, air movers, dehumidifiers, antimicrobial, and labor - and the homeowner approves it with a signature, on your tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. Book one appointment that spans every day of the dry-out and keep the crew, photos, and daily readings on it. A payment schedule collects the deposit up front, sets due dates for the next payments, and charges the balance automatically when the appointment is done.
Build each assessment once in E-Sign Docs - water category and class, affected rooms, readings, or smoke and mold findings - and attach it to the appointment; required fields keep every step filled in. The homeowner signs the finished report, and it stays on the job record.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your restoration crew does the work.Genaya handles the rest.
The AI Receptionist answers the 2 AM calls, the board keeps up with every freeze and storm, and the invoice goes out before the dehumidifiers are switched off. One platform for the office, the job site, and everything in between.
