The plumbing software that runs your day, first ring to paid.
Genaya gives plumbing companies one place to answer every call, dispatch trucks around emergencies, quote from a flat-rate Price Book at the kitchen table, and collect payment before the tech pulls away.
It works with what you already use
Protect your profits
Keep water heaters, valves, fittings, and flat-rate labor in one Price Book with price, cost, and photo, so every tech quotes the same current price from the job.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the trucks stay booked.
Learn moreEvery inspection done to the same standard
Build your whole-home and sewer camera inspection reports once in E-Sign Docs, attach them to the job, and required fields make sure no step gets skipped. Techs snap photos of the water heater, the shutoffs, and the pressure reading from the Genaya app straight onto the appointment, and the homeowner signs the finished report.
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Boost your average job size
Turn what the sewer camera finds into a signed repair estimate before you leave the driveway. Pull the pipe, fittings, and labor from your Price Book, keep the camera photos on the job, and let the homeowner approve and sign on the spot.
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Easily manage big repipes
Whole-house repipes and sewer line replacements rarely fit in one visit. Book one appointment that spans the whole job, keep the crew and materials on it, and let a payment schedule collect the deposit up front and charge the balance when the work is done.
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Let homeowners pay over time
A $3,960 tankless water heater upgrade is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is ringing on a freeze morning, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
It dropped to 9 degrees overnight.
One freeze-day Monday, from first ring to final dollar
Follow a single January Monday at a plumbing company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A burst-pipe call comes in
A homeowner woke up to water coming through the kitchen ceiling under the upstairs bathroom. Genaya rings the desk with her address and history on screen - and when every line is busy, the AI receptionist answers, books the first open slot, and logs the job.
The freeze board fills
The morning queue drops onto the board. The 7:42 burst pipe slots in first, the sewer camera inspection for a Friday closing keeps its window, and every tech sees the same list before the trucks roll.
The water goes off, the split turns up
Andre checks in from the driveway - the homeowner already got the on-our-way text automatically. He shuts off the main, opens the ceiling under the tub, and finds it: a copper line that froze and split inside the outside wall. Every photo lands on the job record.
The finding becomes an estimate
Andre builds the reroute estimate at the kitchen table with the photos right there on the tablet. Megan sees the split pipe for herself, taps approve, and signs with a finger - the fix that moves the line into a warm wall is authorized before the ceiling is dry.
Invoice out, paid in minutes
The reroute is done and pressure-tested by mid-afternoon. The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears while Andre is still loading the truck.
The review lands
Closing the job fires the review request automatically, while the dry ceiling is still front of mind. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Trucks restocked, books closed. The dashboard shows what the freeze actually did today - every burst pipe, swap, dollar, and rating on one screen, with tomorrow's callbacks already on the board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Plumbing questions, answered
The short version of what plumbing company owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A burst-pipe call, the sewer camera photos, the signed repair estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy on a freeze morning. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, so the root intrusion or split pipe behind a repair estimate stays on the record with the job.
Set your price on every part and task in the Price Book - water heaters, valves, fittings, and labor - and techs build the estimate from it on site. The homeowner approves it with a signature, on your tablet or from the link you send, and an approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. An automation can create a follow-up task up to a year out when a job is marked done, so the office knows exactly who to call for next year's flush or inspection. Appointment reminders and review requests can run on their own too.
Build your inspection report once in E-Sign Docs and attach it to the appointment; required fields keep every step filled in. The homeowner signs the finished report, and it stays on the job record.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your plumbing crew does the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through the freeze, and the invoice goes out before the truck leaves the driveway. One platform for the office, the truck, and everything in between.
