The moving company software that runs every move.
Genaya keeps estimates, crew schedules, arrival texts, signed inventories, and final invoices on one move record - so the office and the trucks work the same day from the same truth.
It works with what you already use
Protect your profits
Keep crew rates, packing labor, boxes, and specialty moves in one Price Book with price, cost, and photo, so every estimator quotes the same current rate from the walkthrough.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery move survey done the same way
Build your move survey once in E-Sign Docs - rooms, large items, stairs and elevators, parking, and fragile pieces - attach it to the job, and required fields make sure no room gets skipped. Estimators snap photos from the Genaya app straight onto the appointment, and the customer signs the finished survey.
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Boost your average job size
Turn what the survey finds into a signed estimate before you leave the house. Pull crew hours, packing, and the piano from your Price Book, keep the stair photos on the job, and let the customer approve and sign on the spot.
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Easily manage long-distance moves
A long-distance move is a pack day, a load day, and a delivery day. Book one appointment that spans the whole move, keep the crew and the truck on it, and let a payment schedule collect the deposit at booking, the next payment on load day, and the balance when the delivery is done.
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Let customers pay over time
A $6,800 long-distance move lands in the same month as a new lease or a closing, and monthly payments make it an easier yes. When financing is turned on for your account, customers can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the move, so the office always has the full history. When every line is busy at the end of the month, the AI Receptionist answers, checks real availability, and books a confirmed survey.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
Saturday the 30th. Every truck is booked.
One end-of-month Saturday, from first ring to final dollar
Follow Saturday the 30th at a moving company that runs on Genaya - the last weekend of May, when leases end and every truck is out. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A long-distance call comes in
A family moving to Boston in two weeks needs a price for the whole house. Genaya rings the desk with the caller on screen - and when every line is busy, the AI Receptionist answers, books the first open in-home survey, and logs the job.
The end-of-month board fills
Four crews roll out of the yard on the busiest day of the month. The 7:42 call's survey slots in at 10:30, the 2-bedroom apartment keeps its 1:00 elevator reservation, and every crew lead sees the address, the stairs, and the arrival window on the phone before the trucks leave.
The survey finds the piano
Andre checks in from the driveway - the client already got the on-our-way text automatically. He walks every room, counts the big pieces, and checks parking for a 26 ft truck, then finds what the phone call left out: a heavy upright piano in the basement, at the foot of a narrow staircase with a tight turn. Every photo lands on the job record.
The survey becomes an estimate
Andre builds the estimate at the kitchen table with the stair photos right there on the tablet. The piano board, the stair carry, and a full packing day come straight from the Price Book. Julia sees the tight turn for herself, taps approve, and signs with a finger - the move is priced before the survey is over.
Invoice out, paid over time
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text, Julia picks pay over time with Affirm on the payment page, and you are paid the full amount the same way a card payment pays out - two weeks before the truck is loaded.
The review lands
Closing the survey fires the review request automatically, while the visit is still fresh. Five stars hit your profile before the last truck is back in the yard - nobody had to remember to ask.
The owner sees the whole day
The last truck backs into the yard, blankets folded, books closed. The dashboard shows what the 30th actually did - every move, survey, dollar, and rating on one screen, with June's long-distance moves already on the board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Moving company questions, answered
The short version of what moving company owners ask before they switch to Genaya.
Genaya runs the whole move in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. The first call, the survey photos, the signed estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. On an in-home survey, the estimator takes photos from the Genaya mobile app straight onto the appointment, so the piano, the stairs, and the parking stay on the record. For a customer who cannot host a visit, create a Genaya video room and walk the house together on a video call from the emailed link.
Build the estimate from your Price Book - crew hours, packing labor, boxes, and specialty items like pianos - and the customer approves it with a signature, on your tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Customers can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. Build your move agreement, inventory sheet, and move survey once in E-Sign Docs and attach them to the appointment; required fields keep every line filled in. The customer signs on your tablet or from a link, and the signed copy stays on the move record.
Yes. An automation can text the arrival window the day before the move, and another can text the customer when the crew is on the way. Replies land in the same inbox on the client's record, so the office sees them too.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your movers do the lifting.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through the end-of-month rush, and the final bill goes out before the truck is back in the yard. One platform for the office, the truck, and everything in between.
