The chimney sweep software that runs burn season.
Genaya combines call intake, sweep and inspection dispatch, camera-backed estimates, invoices, payments, and annual reminders so chimney sweep companies can run the fall rush without stitching together separate tools.
It works with what you already use
Protect your profits
Keep caps, dampers, liners, and labor in one Price Book with price, cost, and photo, so every tech quotes the same current price from the job.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Start free trialEvery inspection done to the same standard
Build your Level 1 and Level 2 inspection reports once in E-Sign Docs, attach them to the job, and required fields make sure no step gets skipped. Techs snap flue and crown photos from the Genaya app straight onto the appointment, and the homeowner signs the finished report.
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Boost your average job size
Turn what the camera finds into a signed repair estimate before you leave the house. Pull the liner, cap, and labor from your Price Book, keep the flue photos on the job, and let the homeowner approve and sign on the spot.
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Easily manage big rebuilds
Crown rebuilds and relines rarely fit in one visit. Book one appointment that spans the whole job, keep the crew and materials on it, and let a payment schedule collect the deposit up front and charge the balance when the work is done.
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Let homeowners pay over time
A $3,840 liner is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is busy in the fall rush, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
The first cold snap hit overnight.
One burn-season day, from first ring to final dollar
Follow a single October Tuesday at a chimney sweep company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A first-fire call comes in
A homeowner lit the season's first fire last night and woke up to the smell of smoke. Genaya rings the desk with her address and history on screen - and when every line is busy, the AI receptionist answers, books the first slot, and logs the job.
The fall-rush board fills
The morning queue drops onto the board. The 7:42 smoke call slots in first, the Level 2 inspection with a Friday closing keeps its window, and every crew sees the same roof list before the trucks roll.
The camera goes down the flue
Cole checks in from the driveway - the client already got the on-our-way text automatically. Drop cloths go down, the brush goes up, and the camera scan finds what the eye cannot: cracked flue tiles above the smoke shelf. Every frame lands on the job record.
The finding becomes an estimate
Cole builds the liner estimate at the kitchen table with the camera footage right there on the tablet. Nora sees the cracked tiles for herself, taps approve, and signs with a finger - the repair is authorized before the drop cloths are folded.
Invoice out, paid in minutes
The approved liner estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears while the crew is still loading ladders.
The review lands
Closing the job fires the review request automatically, while the fireplace is still front of mind. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Ladders racked, books closed. The dashboard shows what burn season actually did today - every sweep, scan, dollar, and rating on one screen, with next year's reminders already queued.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Chimney sweep questions, answered
The short version of what chimney sweep owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A first-fire call, the flue camera photos, the signed liner estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, so the cracked tile or failed crown behind a repair estimate stays on the record with the job.
Build the estimate from your Price Book - liners, caps, dampers, and labor - and the homeowner approves it with a signature, on your tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. An automation can create a follow-up task up to a year out when a sweep is marked done, so the office knows exactly who to call before next season. Appointment reminders and review requests can run on their own too.
Build your inspection report once in E-Sign Docs and attach it to the appointment; required fields keep every step filled in. The homeowner signs the finished report, and it stays on the job record.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your chimney crew does the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through burn season, and the invoice goes out before the ladders are back on the truck. One platform for the office, the roof, and everything in between.
