One platform. Every stage of your operation.

Getting started is simple. Create your account, invite your team, and follow the in-app checklist to launch fast.

We guide you through setup so you can go live without heavy lifting or long implementation timelines.

Most teams are able to configure schedules, services, and customer workflows in the same day.

• 1. Signup: Create your account and choose a plan that fits your workflow.
• 2. Import: Import customers, appointments, and price lists with built-in templates.
• 3. Launch: Set up scheduling, estimates, and payments in a few clicks.

Yes. Genaya Pay supports cards, ACH, deposits, and recurring billing so you can get paid faster and track every transaction.

Send payment links, collect deposits on estimates, and store payment status directly on the appointment record.

Learn more in the Payments overview or ask our team for a custom walkthrough.

Yes. Genaya forms LLCs and corporations in all 50 states and the District of Columbia for US owners, and Business Formation is included on every plan, including the free trial - nothing to enable and no add-on. Packages are per-order service fees, the same for either entity type: filing $199, filing + EIN $249, and Complete $399 (filing, EIN, and a registered agent for the first year; LLC Complete adds an operating agreement template ready to complete and sign with E-Sign). The state filing fee is always added on top and passed through at cost, itemized before you pay, and it differs by entity type in many states.

Corporations choose C or S corporation tax treatment when they order (the S election itself is made with the IRS), name officers with corporate titles, and use a name ending such as Inc. or Corp. Once the state approves, the new company lives in Genaya: the EIN is saved on the company, documents land in the vault, the legal name and EIN are ready to pre-fill GenayaPay onboarding when you start it, registered agent mail forwards into your account, and annual report deadlines come with reminders and, in most states, filing in a couple of clicks.

See packages and every state's filing fee. Genaya is not a law firm and does not provide legal or tax advice.

Yes. Each location, brand, or branch is its own company inside one Genaya workspace - up to 2 companies on Business and unlimited on Enterprise.

Every company keeps its own phone numbers and call flows and sends invoices and receipts in its own name, while the Price Book and automations stay in one place.

• Give each branch its own lines, schedule, and team.
• Limit a member to the companies they work in with roles and permissions.
• See what each company collected on the GenayaPay overview.

Automations include follow-ups, reminders, task workflows, and status-based triggers that keep your pipeline moving.

Set rules that automatically update appointments, notify customers, or assign tasks when an appointment changes status.

Explore examples in the Automation library to see what’s possible.

Absolutely. We help you import customers, appointments, estimates, and invoices so you can switch without downtime.

We also validate your data to ensure accuracy before you go live.

• CSV import templates with validation.
• Dedicated onboarding sessions.
• Clean handoff with data accuracy checks.

Every plan includes help center access. Pro and above include priority support and faster response times.

Our team can help with setup, troubleshooting, and best practices for scaling your workflows.

Visit the Help Center for guides, videos, and live help options.

Yes. You can upgrade, downgrade, or cancel whenever you want-your data stays with you.

We keep your account accessible so you can export data or resume service at any time.

See full details in our Billing policy, or ask us at help@genaya.com.