One platform. Every stage of your operation.

Start free. Upgrade when your business grows.

MonthlyAnnualSave 18%

Core Operations

Genaya

• Operation

Individual

Small teams running daily operations.

$79.00 / Month

Billed monthly

Start for free

Highlights

check_circleUnlimited Jobs, Estimates, Invoices

check_circleIncludes 1 user

check_circleIncludes 1 company

check_circleIncludes 1 phone number

check_circleIncludes 500 call minutes

check_circleIncludes 250 text messages

check_circleIncludes 400 video participant-minutes

check_circleUp to 10 participants per video room

check_circleIncludes 5,000 campaign emails

check_circleIncludes 50 GB file storage

check_circleGenaya AI - 3,000 AI credits / mo

Included

checkCall Center, Dialer & SMS
checkVideo Rooms & Chats
checkPayments & GenayaPay
checkTasks & Task Boards
checkInventory & Custom Fields
checkService Areas
checkAnalytics & Automations
checkEngage - Forms, Bookings & Reviews
checkCalendar Sync - Google & Outlook
checkLead Capture Webhook & Email Parsing
checkauto_awesomeGenaya AI - Spark model
checkChat Receptionist add-on ($99/mo)

lockCall Recording & AI SmartNotes
lockVideo Room Recording
lockPayDesk Payroll & Timesheets
lockClient Portal
lockLead Source Integrations & Google Reviews
lockEditing Roles & Permissions
lockLive Control Center
lockExternal Employees & Vendors
lockProperty Management
lockBrain & Genius AI models
lockSecurity Center

Scale Mode

Genaya

• Operation

Pro

Growing businesses that need control and automation.

$199.00 / Month

Billed monthly

Start for free

All of Operation Individual, and:

check_circleIncludes 3 users

check_circleIncludes 1 company

check_circleIncludes 3 phone numbers

check_circleIncludes 1,500 call minutes

check_circleIncludes 750 text messages

check_circleIncludes 1,600 video participant-minutes

check_circleUp to 25 participants per video room

check_circleIncludes 12,000 campaign emails

check_circleIncludes 100 GB file storage

check_circleGenaya AI - 7,000 AI credits / mo

Included

checkEngage - Forms, Bookings, Surveys & Reviews
checkLive Chat widget
checkCall Recording & AI SmartNotes
checkVideo Room Recording
checkCall Masking & Digital Signage (3 screens)
checkPayDesk Payroll & Timesheets
checkClient Portal
checkProperty Management - units, leases, rent & tickets
checkRoles & Permissions editing
checkLead Sources - Google Ads, Local Services, Angi, Thumbtack
checkGoogle Reviews - reply & auto-request
checkSlack & Teams alerts + Gmail/Outlook email sync
checkauto_awesomeGenaya AI - adds the Brain model
checkPriority support

lockQuickBooks & Xero accounting sync
lockZapier & outbound webhooks
lockLive Control Center
lockSecurity Center
lockExternal Employees & Subcontractors
lockCustom roles
lockCommission engine
lockSmart Schedule
lockGenius AI model
lockHigher included usage & seats
lockDedicated onboarding
lockAPI access & white-label
lockEnterprise SLA & uptime

Genaya

• Operation

Business

Multi-location or multi-team operations.

$399.00 / Month

Billed monthly

Start for free

All of Operation Pro, and:

check_circleIncludes 5 users

check_circleIncludes 2 companies

check_circleIncludes 5 phone numbers

check_circleIncludes 3,000 call minutes

check_circleIncludes 2,000 text messages

check_circleIncludes 4,000 video participant-minutes

check_circleUp to 50 participants per video room

check_circleIncludes 30,000 campaign emails

check_circleIncludes 200 GB file storage

check_circleGenaya AI - 15,000 AI credits / mo

Included

checkLive Control Center
checkSecurity Center
checkSmart Schedule - travel-aware booking suggestions
checkExternal Employees & Subcontractors
checkCustom roles & role templates
checkCommission engine & Performance Pay
checkAudit Logs & operations reports
checkMulti-organization - up to 2 companies in one workspace
checkREST API with keys & scopes
checkQuickBooks & Xero accounting sync
checkZapier, outbound webhooks + Facebook & Instagram messaging
checkTeam performance scores
checkauto_awesomeGenaya AI - adds the Genius model
checkHigher included usage & dedicated onboarding

lockWhite-label options
lockSLA & uptime guarantees
lockDedicated account manager
lockCustom integrations

Custom

Genaya

• Operation

Enterprise

Large operations, franchises, call centers, SaaS buyers.

Let's Talk

Contact Sales

All of Operation Business, and:

check_circleUnlimited users

check_circleUnlimited companies

check_circleUnlimited phone numbers

check_circleUnlimited call minutes

check_circleUnlimited text messages

check_circleUnlimited video participant-minutes

check_circleUp to 50 participants per video room

check_circleUnlimited campaign emails

check_circleUnlimited file storage

check_circleUnlimited Genaya AI credits

Included

checkCustom feature access
checkAPI access
checkWhite-label options
checkSLA & uptime guarantees
checkDedicated account manager
checkCustom integrations
checkAdvanced security & compliance

Plans

Individual

$79.00 / Month

Start for free

Pro

$199.00 / Month

Start for free

Business

$399.00 / Month

Start for free

Enterprise

Let's Talk

Contact sales

starFeatures

Compare All Features

See how each plan scales with your team.

Plans

Individual

$79.00 / Month

Start for free

Pro

$199.00 / Month

Start for free

Business

$399.00 / Month

Start for free

Enterprise

Let's Talk

Contact sales

workspaces

Core Operations

Scheduling, appointments, estimates, and the daily workflow - on every plan.

Track every appointment from intake to completion with status, notes, and full history. Unlimited on every paid plan.

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Capture leads, track stages, and convert them into clients and appointments without losing context.

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Manage clients, contacts, and their full timeline of appointments, invoices, and conversations.

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Build professional estimates, capture approvals, and convert them to appointments in one click.

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Generate invoices from completed work and keep billing tied to every appointment record.

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Log expenses against appointments and vendors and keep cost tracking accurate.

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Assign work, manage calendars, and keep crews aligned with location-based routing.

Standard

Advanced

Custom

Availability-aware, travel-aware slot ranking on the create-appointment screen.

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Add notes, photos, and files to any record with a shared attachments library.

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A Media manager for all your files - folders, subfolders, and every upload across the platform in one place.

50 GB

100 GB

200 GB

Unlimited

Assign tasks to team members and track them to completion.

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Properties, units, leases, automated rent collection, and maintenance tickets that convert into scheduled jobs.

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call

Communication - Calls, SMS & Video

Built-in phone, texting, and video rooms - with recording on Pro and up.

Inbound and outbound calling with a unified call inbox and full customer context on every call.

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Text customers from your business numbers with threaded conversations tied to each record.

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Run telehealth, client calls, and remote inspections in built-in video rooms.

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The maximum number of people who can be in one video room at the same time.

Up to 10

Up to 25

Up to 50

Internal chat so your team can coordinate without leaving Genaya.

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Record calls and get AI-generated summaries and action items automatically.

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Record video rooms and replay the full session from a secure player.

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Protect personal numbers with a proxy number and per-appointment extensions.

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See live agent presence and the active call feed in real time.

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Embeddable website chat widget with conversations unified into your team inbox.

check

Business numbers included with your plan; add more as billable add-ons.

Unlimited

Monthly calling minutes included; overage is metered per minute.

500

1,500

3,000

Unlimited

Monthly SMS segments included; overage is metered per message.

250

750

2,000

Unlimited

Monthly participant-minutes of video included (a 1-on-1 call uses 2 per minute); overage is metered.

400

1,600

4,000

Unlimited

credit_card

Payments & Billing

Collect payments, deposits, and recurring billing with GenayaPay.

Accept cards and ACH, send payment links, and track status on every appointment.

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A portal where clients view invoices, approve estimates, and pay online.

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Payroll, timesheets, and team pay in one surface - collect, reconcile, and pay out.

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Commission rules and calculated payouts on top of PayDesk payroll.

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Collect deposits up front and send secure links for fast payment.

check

groups

Team & Access

Seats, companies, roles, and multi-org control.

Included seats; add more as billable add-ons.

Up to 3

Up to 5

Unlimited

Run one or several companies under a single workspace.

Up to 2

Unlimited

Every plan sees the roles matrix; Pro unlocks editing the built-in roles, and Business adds custom roles and role templates.

View only

Editing

Full + custom roles

Manage multiple organizations, brands, or divisions from one account.

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Give subcontractors and external staff scoped access to assigned work.

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Track vendors and external partners with shared appointment visibility.

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Surface performance scores inside team pickers (opt-in).

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Pay rates that vary by service area and appointment type, feeding the commission engine.

check

campaign

Engage & Growth

Forms, bookings, reviews, and marketing automation.

Public forms and a booking page that create leads and appointments automatically.

check

Collect survey responses and drive reviews to build reputation.

check

Email campaigns with audiences, templates, and automated follow-ups triggered by appointment status and events.

check

Monthly campaign emails included with your plan; overage is metered per email.

5,000

12,000

30,000

Unlimited

query_stats

Automation & Insights

Automations, analytics, and reporting that scale with you.

How many automations you can run at once; trigger reminders, follow-ups, and status updates.

Unlimited

Monitor revenue, pipeline health, and operational KPIs.

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Build and export custom reports for revenue, conversion, and team performance.

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The Business-tier operations command view across teams and locations.

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auto_awesome

Genaya AI

An AI copilot that answers data questions and automates actions.

Ask questions about your data and trigger actions in seconds.

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Which model tiers your plan can use - from faster Spark up to the most capable Genius.

Spark

Spark + Brain

All models

Included Genaya AI credits per month; usage beyond them is billed at provider cost.

3,000

7,000

15,000

Custom

Per-record AI insights and AI-generated line items on estimates and invoices.

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An AI that answers chat, web, Facebook, Instagram, and SMS conversations - a $99/mo add-on with 6,000 messages included each month, available on every plan.

Add-on

shield

Workplace, Security & Control

On-site displays, live control, and enterprise-grade security.

Pair a TV to a kiosk loop of live workspace data and announcements.

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Number of paired signage screens included.

Unlimited

A real-time command center for dispatch and live operations.

check

Manage security preferences, sessions, and access policies.

check

Track sensitive actions across the workspace for compliance.

check

Enterprise security controls and compliance support.

check

hub

Integrations & Developer

Connect your stack and build on the Genaya API.

Browse and connect third-party tools from the integrations hub. Available connectors vary by plan.

check

Two-way sync with Google Calendar and Outlook - appointments out, busy times in, no double-booking.

check

A universal webhook plus a smart email parser that turn any lead source into Genaya leads.

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Google Ads lead forms, Google Local Services Ads, Angi, and Thumbtack leads land in Genaya instantly.

check

Pull Google Business Profile reviews in, reply from Genaya, and request reviews automatically.

check

New leads, payments, and missed calls posted to your team channels.

check

Gmail and Outlook conversations logged on the client record automatically.

check

Two-way QuickBooks Online and Xero sync - clients, invoices, and payments, no double entry.

check

Instant event webhooks plus a Zapier app that connects Genaya to thousands of tools.

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Facebook Messenger and Instagram DMs routed into Genaya chat, plus Facebook and Instagram Lead Ads captured as leads.

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Build on Genaya with a REST API, scoped API keys, and developer docs.

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Custom branding across client-facing surfaces.

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Uptime SLA, custom integrations, and a dedicated account manager.

check

settings

Configuration & System

Catalogs, custom data, and operational setup - included on every plan.

Track equipment, parts, and stock used on appointments.

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Manage the priced catalog that estimates and invoices pull from.

check

Capture company-specific data on any record type.

check

Define the regions you serve and organize work by geography.

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Configure appointment categories with defaults and pricing rules.

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Set tax rules, organize with tags, and track lead attribution.

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Custom workflow statuses and validation rules to protect data quality.

check

Document numbering, prefixes, working hours, and booking rules.

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Optional Add-ons

Keep pricing clean while offering advanced capabilities.

Call Intelligence

$79/mo - call transcription and AI SmartNotes, with 3,000 transcription minutes included each month.

AI Receptionist

$99/mo - an AI receptionist that answers your phones, with 100 AI-answered calls included each month.

Video Intelligence

$99/mo - AI notes and summaries for video rooms, with 3,000 meeting minutes included each month.

Chat Receptionist

$99/mo - AI replies across chat, SMS, and social, with 6,000 messages included each month.

auto_awesomeGenaya AI

Meet Genaya AI for operations.

Ask questions about your data, get wow-level insights, and run actions for you in seconds with Genaya AI.

query_statsLive insights

boltAction-ready workflows

shieldSecure by design

magic_buttonSee Genaya AI

Support

Frequently asked questions

Let us know if you have any other questions-our team is always happy to help with setup, best practices, and plan guidance. We respond quickly and can walk you through onboarding, feature configuration, or data migration whenever you need it.

mailContact us

Genaya includes built-in calling, texting, and call tracking so your team can manage every customer interaction from one place.

You get a unified call inbox, call recordings, and full customer context on every call so your team never has to jump between tools.

Every interaction is tied to the customer timeline, so agents can see previous appointments, invoices, and notes before they answer.

This helps you respond faster, reduce missed opportunities, and keep service quality consistent across teams.

Getting started is simple. Create your account, invite your team, and follow the in-app checklist to launch fast.

We guide you through setup so you can go live without heavy lifting or long implementation timelines.

Most teams are able to configure schedules, services, and customer workflows in the same day.

1. Signup: Create your account and choose a plan that fits your workflow.
2. Import: Import customers, appointments, and price lists with built-in templates.
3. Launch: Set up scheduling, estimates, and payments in a few clicks.

Yes. Genaya Pay supports cards, ACH, deposits, and recurring billing so you can get paid faster and track every transaction.

Send payment links, collect deposits on estimates, and store payment status directly on the appointment record.

Learn more in the Payments overview or ask our team for a custom walkthrough.

Business and Enterprise plans include multi-organization management with advanced roles, permissions, and reporting.

Each location can run independently, while leadership still sees a complete picture across the organization.

Set up multiple locations with separate schedules.
Control access by role and department.
Roll-up reporting across all teams.

Automations include follow-ups, reminders, task workflows, and status-based triggers that keep your pipeline moving.

Set rules that automatically update appointments, notify customers, or assign tasks when an appointment changes status.

Explore examples in the Automation library to see what’s possible.

Absolutely. We help you import customers, appointments, estimates, and invoices so you can switch without downtime.

We also validate your data to ensure accuracy before you go live.

CSV import templates with validation.
Dedicated onboarding sessions.
Clean handoff with data accuracy checks.

Every plan includes help center access. Pro and above include priority support and faster response times.

Our team can help with setup, troubleshooting, and best practices for scaling your workflows.

Visit the Help Center for guides, videos, and live help options.

Yes. You can upgrade, downgrade, or cancel whenever you want-your data stays with you.

We keep your account accessible so you can export data or resume service at any time.

See full details in our Billing policy, or ask us at help@genaya.com.

Start today

Try every product free for 14 days.

No credit card to start. Bring your number, invite the team, and see the whole platform running before you pay.

Get started Talk to sales