The carpet cleaning software that keeps every van booked.
Genaya combines online booking and call intake, van scheduling, room-by-room estimates, before-and-after photos, invoices, payments, and rebooking reminders so carpet cleaning companies can keep every van full.
It works with what you already use
Protect your profits
Keep room rates, stairs, pet treatments, protectant, and upholstery in one Price Book with price, cost, and photo, so every tech quotes the same current price from the living room.
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Automate your admin work
Reminders and review requests go out on their own, and a finished cleaning can queue next year's rebooking call, so the office stops chasing and every van stays full.
Learn moreEvery walkthrough done to the same standard
Build your pre-clean walkthrough once in E-Sign Docs, attach it to the job, and required fields make sure no step gets skipped. Techs log fiber type, traffic lanes, stains, and pet damage, snap photos from the Genaya app straight onto the appointment, and the customer signs off on pre-existing damage before the first pass.
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Boost your average job size
Turn what the UV light finds into a signed estimate before the first room is cleaned. Pull rooms, stairs, pet treatment, protectant, and upholstery from your Price Book, keep the walkthrough photos on the job, and let the customer approve and sign on the spot.
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Easily manage big commercial jobs
Office floors and multi-unit move-outs rarely fit in one visit. Book one appointment that spans every night of the job, keep the crew and the scope on it, and let a payment schedule collect the deposit up front and charge the balance when the work is done.
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Let homeowners pay over time
A $1,850 whole-home clean before the holidays is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is busy in the holiday rush, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
Two days until Thanksgiving.
One holiday-rush day, from first ring to final dollar
Follow a single November Tuesday, two days before Thanksgiving, at a carpet cleaning company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A pet-odor call comes in
A homeowner is hosting Thanksgiving, and the dog has left its mark on the living room carpet. Genaya rings the desk with her address and history on screen - and when every line is busy, the AI receptionist answers, books the first open slot, and logs the job.
The holiday board fills
The morning queue drops onto the board. The 7:42 pet-odor call slots in at 9:30, the property manager's move-out clean keeps its 8:30 window, and every tech sees the same job list before the vans roll.
The UV light comes out
Devin checks in from the driveway - the client already got the on-our-way text automatically. The walkthrough logs fiber and traffic lanes, and the UV light finds what the nose could not place: 11 urine spots across the living room, the hall, and a bedroom. Every photo lands on the job record.
The walkthrough becomes an estimate
Devin builds the room-by-room estimate on the tablet with the UV photos right there. Megan sees the glowing spots for herself, adds the sectional and the kitchen tile before the family arrives, and signs with a finger - the work is approved before the first hose comes off the reel.
Invoice out, paid in minutes
The last room is groomed and the fans are set. The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text, Megan picks pay over time, and you are paid the full amount the same way a card payment pays out.
The review lands
Closing the job fires the review request automatically, while the clean carpet is still soft underfoot. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Vans parked, hoses drained, books closed. The dashboard shows what the holiday rush actually did today - every room, rug, dollar, and rating on one screen, with next year's rebooking calls already queued as tasks.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Carpet cleaning questions, answered
The short version of what carpet cleaning owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, online booking, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A pet-odor call, the UV photos, the signed room-by-room estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. Your Price Book holds per-room carpet cleaning, stairs by the step, pet odor treatment, protectant, upholstery, area rugs, and tile and grout, each with a price, cost, and photo. Techs add them to an estimate with a quantity, and the total adds itself up.
Yes. An Engage booking page lets customers pick a service and an open time from your real calendar, and you can collect a deposit when they book. The booking lands on your schedule as an appointment on the client's record.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, and your pre-clean walkthrough, built once in E-Sign Docs with required fields, is signed by the customer before the cleaning starts. The spots, the traffic lanes, and any damage noted stay on the job record.
Yes, when financing is turned on for your account. Customers can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. An automation can create a follow-up task up to a year out when a cleaning is marked done, so the office knows exactly who to call before the next holiday season. Appointment reminders and review requests can run on their own too.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your carpet crew does the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through the holiday rush, and the invoice goes out before the hoses are back on the reel. One platform for the office, the van, and everything in between.
