The junk removal software that fills every truck.
Genaya combines call and text intake, photo-based quotes, truck scheduling, invoices, and payments so junk removal companies can book more pickups and get paid before the truck leaves the driveway.
It works with what you already use
Protect your profits
Keep every load size from 1/8 to a full truck, plus mattress, appliance, and hot tub fees, in one Price Book with price, cost, and photo, so every crew quotes the same number from the driveway.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery walkthrough done the same way
Build your on-site walkthrough report once in E-Sign Docs - items, volume, access, stairs, heavy pieces, and what can be donated - attach it to the job, and required fields make sure nothing gets skipped. Crews snap photos of the pile from the Genaya app straight onto the appointment, and the customer signs before the first item moves.
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Boost your average job size
Turn the walkthrough into a signed price before anything goes on the truck. Pull load sizes and item fees from your Price Book, keep the photos of the pile on the job, and let the customer approve and sign in the driveway.
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Easily manage full estate cleanouts
A whole house of belongings rarely clears in one day. Book one appointment that spans the cleanout, keep the crew, photos, and notes on it, and let a payment schedule collect the deposit up front and charge the balance when the house is empty.
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Make big cleanouts an easier yes
Most pickups are paid by card before the truck leaves. For a bigger job like a $2,138 garage and hot tub cleanout, financing is optional: when it is turned on for your account, customers can apply to pay over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the photos a customer texts of the pile sit right next to the quote. When every line is busy on a move-out weekend, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
Move-out weekend starts today.
One move-out Saturday, from first ring to final dollar
Follow the last Saturday of the month at a junk removal company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A move-out call comes in
A homeowner closes on her house Monday and the garage is still packed to the rafters. Genaya rings the desk with her number on screen - and when every line is busy, the AI Receptionist answers, books the first open crew, and logs the job.
The Saturday board fills
End-of-month move-outs stack up fast. The 7:42 call slots into the first crew, the apartment move-out keeps its window, and every two-person crew sees the same list of stops before the trucks leave the yard.
The walkthrough before the first lift
Dante checks in from the driveway - Denise already got the on-our-way text automatically. He walks the garage and the backyard, logs the volume, the heavy pieces, and what can go to donation, and every photo lands on the job record.
The walkthrough becomes a price
Dante builds the estimate on the tablet from the Price Book - two full loads, the hot tub, the fridge, and the mattresses - with the garage photos right there. Denise sees the price before anything moves, taps approve, and signs with a finger. The crew starts loading.
Invoice out, paid before the truck leaves
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears while the second load is still being strapped down.
The review lands
Closing the job fires the review request automatically, while the empty garage still feels new. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Trucks back in the yard, books closed. The dashboard shows what move-out Saturday actually did - every load, dollar, and rating on one screen, with Monday's first pickups already on the board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Junk removal questions, answered
The short version of what junk removal owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A move-out call, the photos of the pile, the signed estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. Texts and photos land in the shared inbox on the client's record, so the office can look at the pile, price it from the Price Book, and send the estimate back. Genaya does not measure volume from a photo; your team decides the load size.
Add your load sizes - 1/8, 1/4, 1/2, and full truckload - plus item fees like mattresses, appliances, and hot tubs to the Price Book with your price and cost. Crews add them to the estimate on site, so every quote uses the same current prices. Genaya has no volume calculator and no landfill or dump connection; the crew picks the load size.
Build the estimate from your Price Book in the driveway, and the customer approves it with a signature, on your tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line, and the pay link can go out by text before the truck leaves.
Yes, when financing is turned on for your account. Customers can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Book one appointment that spans every day of the cleanout, keep the crew, photos, and notes on it, and add a payment schedule that collects a deposit up front and charges the rest when the appointment is done.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your crew hauls the junk.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through move-out season, and the invoice is paid before the truck pulls away. One platform for the office, the truck, and everything in between.
