The HVAC software that runs your busiest season.
Genaya combines call intake, dispatch, job tracking, repair-or-replace estimates, invoices, and payments so HVAC companies can clear the board on the hottest day of the year without stitching tools together.
It works with what you already use
Protect your profits
Keep capacitors, contactors, motors, thermostats, and labor in one Price Book with price, cost, and photo, so every tech quotes the same flat price from the job.
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Automate your admin work
Tune-up reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery tune-up done to the same standard
Build your AC and furnace tune-up reports once in E-Sign Docs, attach them to the job, and required fields make sure no reading gets skipped, from refrigerant pressures and amp draw to the temperature split, drain line, and furnace CO test. Techs snap coil and filter photos from the Genaya app straight onto the appointment, and the homeowner signs the finished report.
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Boost your average job size
Turn what the meter finds into a signed repair estimate before you leave the house. Pull the compressor, parts, and labor from your Price Book, keep the condenser photos on the job, and let the homeowner approve and sign on the spot.
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Easily manage big installs
A new furnace, a new AC, and fresh duct runs rarely fit in one visit. Book one appointment that spans the whole job, keep the crew and equipment on it, and let a payment schedule collect the deposit up front, the next payment on install day, and the balance when the work is done.
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Let homeowners pay over time
A $3,780 compressor replacement in the middle of a heat wave is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is busy on the first hot day of summer, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
The first heat wave rolled in overnight.
One heat-wave day, from first ring to final dollar
Follow a single July Tuesday at an HVAC company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A no-cool call comes in
Day one of the first heat wave, and a homeowner wakes up to an upstairs stuck at 86 degrees. Genaya rings the desk with the caller on screen - and when every line is busy, the AI receptionist answers, books the first open slot, and logs the job.
The heat-wave board fills
The morning queue drops onto the board. The 7:42 no-cool slots in first, the tune-up keeps its window, the afternoon duct cleaning and sealing job holds its slot, and every tech sees the same day before the trucks roll.
The meter tells the story
Luis checks in from the driveway - the client already got his on-the-way text, one tap from the job. The thermostat, breaker, and capacitor check out, but the compressor on the 7-year-old system is shorted to ground. Every condenser photo lands on the job record.
The finding becomes an estimate
Luis builds the compressor estimate at the kitchen table with the condenser photos right there on the tablet. Erin sees the readings for herself, taps approve, and signs with a finger - the repair is authorized before Luis packs up his meter.
Invoice out, paid in minutes
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the payment clears before Luis reaches the supply house for the new compressor.
The review lands
Closing the visit fires the review request automatically, while the rescue is still front of mind. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Trucks parked, books closed. The dashboard shows what the heat wave actually did today - every no-cool, tune-up, dollar, and rating on one screen, with the Holloway compressor swap first on tomorrow's board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
HVAC questions, answered
The short version of what HVAC owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A no-cool call, the condenser photos, the signed repair estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Every job lands on one schedule board with the tech, the time, and the address, so the office can slot a no-cool in first and move a tune-up without losing it. Techs see the same day in the Genaya mobile app, and one tap from the job sends the client an on-my-way text.
Yes. Put every part and repair in the Price Book with your price, your cost, and a photo - a run capacitor, a contactor, a condenser fan motor, a smart thermostat, a condensate pump, a MERV filter, a duct cleaning. Techs pull the same current price onto an estimate from the job, so nobody quotes from memory.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit. Each lender decides its own approvals and amount limits, and the payment page shows a lender as not available when the invoice is outside its limits.
Yes. Tag your maintenance customers on their client record and let automations keep the seasonal rhythm: when a spring AC tune-up is marked done, an automation can create a follow-up task months out so the office books the fall furnace visit, and appointment reminders go out on their own the day before.
Build your AC and furnace tune-up report once in E-Sign Docs - refrigerant pressures, amp draw, temperature split, filter, coil, drain line, and the furnace CO test - and attach it to the appointment; required fields keep every reading filled in. The homeowner signs the finished report, and it stays on the job record with the tech's photos.
Yes. Duct cleaning, duct sealing, and new duct runs are appointments like any other: book them with their own appointment type, price them from the Price Book, attach before-and-after photos from the phone app, and invoice from the same record.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your HVAC crew does the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through the heat wave, and the invoice goes out before the gauges are back on the truck. One platform for the office, the attic, and everything in between.
