The garage door software that runs every emergency call.
Genaya combines call intake, dispatch, job records, driveway estimates, invoices, and payments so garage door companies can move from snapped spring to cleared payment without re-typing anything.
It works with what you already use
Protect your profits
Keep springs, openers, rollers, cables, and labor in one Price Book with price, cost, and photo, so every tech quotes the same current price from the driveway.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery door inspected to the same standard
Build your door safety inspection once in E-Sign Docs - springs, cables, rollers, balance, auto-reverse, and photo eyes - attach it to the job, and required fields make sure no step gets skipped. Techs snap spring and cable photos from the Genaya app straight onto the appointment, and the homeowner signs the finished report.
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Boost your average job size
Turn what the inspection finds into a signed repair estimate before you leave the driveway. Pull the springs, cables, rollers, and labor from your Price Book, keep the photos on the job, and let the homeowner approve and sign on the spot.
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Easily manage big installs
Commercial rolling doors and full replacements rarely fit in one visit. Book one appointment that spans the whole job, keep the crew and materials on it, and let a payment schedule collect the deposit up front and charge the balance when the work is done.
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Let homeowners pay over time
A $4,200 two-door replacement is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is busy after a cold snap, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
It hit 4 degrees overnight.
One cold-snap day, from first ring to final dollar
Follow a single January Monday at a garage door company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A trapped-car call comes in
A homeowner pressed the remote, heard a bang, and now the door will not budge - with her car inside. Genaya rings the desk with her address and door history on screen - and when every line is busy, the AI receptionist answers, books the first slot, and logs the job.
The cold-snap board fills
A hard freeze snaps springs all over town, and the morning queue drops onto the board. The 7:08 trapped-car call slots in first, the opener install keeps its window, and every tech sees the same route before the vans roll.
The inspection finds the cause
Marco checks in from the driveway - the client already got the on-our-way text automatically. He makes the door safe, runs the safety inspection, and finds what the bang was: a snapped torsion spring, frayed lift cables, and worn rollers. Every photo lands on the job record.
The finding becomes an estimate
Marco builds the repair estimate in the driveway with the photos right there on his phone. Laura sees the broken spring and the frayed cable for herself, taps approve, and signs with a finger - the repair is authorized before the ladder comes off the van.
Invoice out, paid in minutes
The door is balanced and the auto-reverse passes. The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears while Laura backs her car out.
The review lands
Closing the job fires the review request automatically, while the rescue is still front of mind. Five stars hit your profile before lunch - nobody had to remember to ask.
The owner sees the whole day
Vans parked, books closed. The dashboard shows what the cold snap actually did today - every spring, opener, dollar, and rating on one screen, with tomorrow's calls already on the board.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Garage door questions, answered
The short version of what garage door company owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. A trapped-car call, the spring and cable photos, the signed repair estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy, like the morning after a cold snap. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, so the snapped spring or frayed cable behind a repair estimate stays on the record with the job.
Build the estimate from your Price Book - springs, cables, rollers, openers, doors, and labor - and the homeowner approves it with a signature, on your phone or tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Build your door safety inspection once in E-Sign Docs - springs, cables, rollers, balance, auto-reverse, and photo eyes - and attach it to the appointment; required fields keep every step filled in. The homeowner signs the finished report, and it stays on the job record.
Yes. Book one appointment that spans every day of the install, keep the crew and materials on it, and add a payment schedule that collects the deposit up front and charges the balance when the work is done.
Yes. An automation can create a follow-up task up to a year out when a repair is marked done, so the office knows exactly who is due for a tune-up. Appointment reminders and review requests can run on their own too.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your garage door crew does the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full through every cold snap, and the invoice goes out before the van leaves the driveway. One platform for the office, the driveway, and everything in between.
