The snow removal software that runs every storm.
Genaya combines call intake, storm dispatch, crew and plow scheduling, site photos, invoices, and payments so snow removal companies can clear every lot and bill the whole storm before the next one hits.
It works with what you already use
Protect your profits
Keep per-push plowing, per-visit shoveling, de-icing, and roof work in one Price Book with price, cost, and photo, so every storm visit is priced the same no matter who drove the truck.
Learn more
Automate your admin work
Cleanup notices, on-the-way texts, unpaid-invoice follow-ups, and review requests go out on their own, so nobody is typing texts from the cab at 4 AM.
Learn moreEvery site walked before the first storm
Build your pre-season site walk once in E-Sign Docs, attach it to the appointment, and required fields make sure pile areas, curbs, drains, and hazards get marked at every property. Crews snap photos of every stake and obstacle from the Genaya app straight onto the appointment, and the property manager signs the finished walk.
Learn more
Boost your average job size
Turn what the roof rake uncovers into a signed estimate before the ladder comes down. Pull roof time, steaming, and gutter work from your Price Book, keep the ice dam photos on the job, and let the homeowner approve and sign on the spot.
Learn more
Easily manage multi-day cleanups
A blizzard does not clear in one push. Book one appointment that spans the whole cleanup, keep the loader, the crew, and the site notes on it, and let a payment schedule collect the deposit up front, the next payment at the end of day one, and the balance when the lot is clear.
Learn more
Let homeowners pay over time
Most snow work is a small per-visit ticket, but a $1,900 roof and ice dam job in the middle of January bills is an easier yes in monthly payments. When financing is turned on for your account, homeowners can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every hand is in a truck and the phones light up at 4 AM, the AI Receptionist answers, checks real availability, and books a confirmed slot.
Learn more
Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
Nine inches fell overnight.
One storm day, from the 4:30 AM ring to the final dollar
Follow one storm night into a January Wednesday at a snow removal company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A storm-night call comes in
Nine inches fell overnight and every truck has been plowing since 2 AM. A homeowner wakes to water dripping by the bedroom window. Nobody is at the desk at this hour, so the AI Receptionist answers, books the first roof slot after daylight, and logs the job on her record.
The storm board fills
The commercial lots are open before the first shift, and the board turns to the daytime list. The 4:30 roof call slots in after daylight, the driveway visits keep their order, and every driver sees the same list in the phone app before the next push.
The roof rake finds the ice dam
Eli checks in from the driveway - Laura already got the on-our-way text automatically. Two feet of snow comes off the lower roof, and under it sits what caused the leak: a ridge of ice along the eave with water backing up under the shingles. Every before photo lands on the job record.
The ice dam becomes an estimate
Eli builds the steaming estimate at the kitchen table with the eave photos right there on the tablet. Laura sees the ice under her shingles for herself, taps approve, and signs with a finger - the steamer is running before the ladder moves.
Invoice out, paid before the next push
After photos of the clear eave land next to the before shots as proof of the work. The approved estimate becomes the invoice with one tap - same record, same amount - and the pay link lands by text while the steamer is still cooling.
The review lands
Closing the job fires the review request automatically, while the dry ceiling is still front of mind. Five stars hit your profile before the evening push - nobody had to remember to ask.
The owner sees the whole storm
Blades up, trucks fueled for the next round. The dashboard shows what the storm did today - every push, walk, roof, and dollar on one screen, with each visit invoiced from its own appointment.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Snow removal questions, answered
The short version of what snow removal owners ask before they switch to Genaya.
Genaya runs the whole storm in one platform: calls and texts, the schedule and dispatch board, site walks, estimates and invoices, payments, automations, and reporting. A 4 AM storm call, the before-and-after photos, the signed roof estimate, and the payment all stay on the same client record.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy or the office is closed. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a driver or shoveler takes photos straight onto the appointment's attachments, so the cleared lot, the de-iced walk, or the steamed eave stays on the record with the visit.
Price each visit from your Price Book - per push, per visit, per application, or per hour - and create the invoice straight from the finished appointment, then send it with a pay link the client opens on a phone. An automation can text the pay link again a few days later while an invoice is still unpaid, so a storm's worth of visits gets collected without the office chasing it.
Yes. Book one appointment that spans the whole cleanup and add a payment schedule to it: a deposit up front, a payment due on a date, and the balance when the appointment is done. With the client's permission, a payment can charge their saved card or bank account automatically when it comes due.
Yes, when financing is turned on for your account. Homeowners can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Build your site walk once in E-Sign Docs and attach it to the appointment; required fields keep pile areas, curbs, drains, and hazards filled in. Crews add photos from the phone app, the property manager signs the finished walk, and it stays on the job record.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your plow crews do the work.Genaya handles the rest.
The AI Receptionist answers every storm call, the board keeps every truck and shovel crew on its list, and each visit is invoiced before the blades are up. One platform for the office, the lots, and everything in between.
