Know which ad or search brought every phone call
Number Pools shows website visitors a tracking number. Create a pool, paste one snippet on your site, and your Call Log can show the campaign, the ad click, and the landing page behind each call.
Your phone rings. But which ad paid for that call?
Your phone rings, but which ad paid for that call? Without tracking you are guessing, and the budget goes wherever the guess points. Number Pools ties the call to the website visit behind it, so you can put your budget where the calls really come from.
Clicks are tracked, calls are not
Your ad reports stop at the website, and the phone call that follows goes unattributed.
trending_downCalls with no sourceHow did you hear about us?
Asking the caller gets a vague answer, when you get an answer at all.
trending_downGuesses in your reportsBudget follows a hunch
Without a source on each call, you cannot tell which campaign to fund.
trending_downMoney on the wrong adsA pool of numbers and one snippet
Create a pool of 4 to 20 numbers in Operations and choose where calls ring. Paste one snippet on your site, and visitors see a tracking number.
- checkA pool of 4 to 20 numbers
- checkOne snippet on your site
- checkA visitor keeps a number for a session
See what brought each call
Campaign, Ad Click, and Landing Page are optional Call Log columns, hidden by default. Turn them on and each call shows what brought it, while calls keep ringing your business like any other number.
- checkOptional Call Log columns
- checkCampaign, Ad Click, and Landing Page
- checkCalls ring like any other number
Everything you need to track website calls
Tracking numbers
Create a pool of 4 to 20 numbers, and each website visitor sees a tracking number.
One snippet
Paste one snippet on your site to show the tracking numbers.
Call Log columns
Campaign, Ad Click, and Landing Page are optional columns, hidden by default.
Rings like any number
Ring all available agents, run a call flow, or forward to a phone number.
From a mystery call to a known source
Create a pool
Set it up in Operations, under Numbers. Pick the numbers and where calls should ring.
Paste the snippet
Add the one snippet to your website.
Read the Call Log
Turn on the Campaign, Ad Click, and Landing Page columns to see what brought each call.
Number Pools is on every plan.
Set it up in Operations, under Numbers. Each pool number counts as a phone number on your plan.
Built for any business that advertises and takes calls
Clinics and practices
See which campaign brings new patient calls.
Agencies and firms
Show which ads and landing pages produce calls.
Field service and construction
See which search or ad made the phone ring.
Tracking that lands on the call itself
Number Pools is part of Genaya, so each tracking number is a real number that rings your team.
Numbers
Each pool number is a real phone number on your account.
Call Flows
Send pool calls through a call flow.
Call Center
Pool calls ring your business like any other number.
Analytics
The Call Log can show the campaign, ad click, and landing page.
Questions teams ask before tracking calls
The snippet on your site shows each visitor a number from your pool. A visitor keeps that number for a session, 30 minutes by default.
In your Call Log. Campaign, Ad Click, and Landing Page are optional columns, hidden by default, so turn them on from the Columns menu.
No. They ring your business like any other number: all available agents, a call flow, or a forwarded phone.
Each pool number counts as a phone number. Numbers within your plan's included allowance add no monthly charge. Extra numbers are billed monthly and need a paid subscription.
Every plan. Set it up in Operations, under Numbers.
Ready to know what makes your phone ring?
Create your first pool, paste the snippet, and read the source of your next call.