GenayaGenaya
Pricing
SupportContact Sales
Sign in
Start for free
Start for free
percentProducts - Finance & Payments

Pay a specific rate on one appointment

Some appointments do not fit your standard commission. Custom Commission Rates adds a card to the Items tab of an appointment, so you can set a dollar amount or a percent for each team member and for the vendor.

check_circleA card on the Items tab of the appointmentcheck_circleDollars or percent, per team member and vendorcheck_circleReplaces the standard rules on that one appointment only
Dollars or percentSet the rate in
One appointmentApplies to
Business and upPlan
THE PROBLEM

Some appointments do not fit your standard commission

A special deal. A one-time split. When one appointment does not fit the standard rule, the usual fix is a side calculation nobody can find later, or a change to a rule that should have stayed as it was. Custom Commission Rates keeps the exception on the appointment it belongs to.

calculate

The exception is a side calculation

The real number lives in a note or a message, away from the appointment.

trending_downNobody can find it later
rule

The rule gets bent for one case

Changing a standard rule for one appointment risks every other appointment it covers.

trending_downWrong pay elsewhere
report

The report no longer matches

What you agreed and what the report prints are two different numbers.

trending_downAwkward payday conversations
ON THE APPOINTMENT

The exception lives on the appointment it belongs to

Open the Items tab and use the Custom commission rates card. Set a dollar amount or a percent for each team member and for the vendor.

  • checkA card on the Items tab
  • checkDollars or percent
  • checkFor each team member and the vendor
EVERYWHERE IT SHOWS

One rate, and every report agrees

A custom rate replaces the standard rules on that appointment and nowhere else. Your commissions page, reports, statements, and exports all follow it.

  • checkCommissions page
  • checkReports and statements
  • checkExports
INCLUDED

Everything a one-time rate needs

A card on the Items tab

The Custom commission rates card sits on the Items tab of the appointment.

Each person, each vendor

Set a dollar amount or a percent for each team member and for the vendor.

That one appointment only

It replaces the standard rules on that appointment, and nowhere else.

Reports follow it

Your commissions page, reports, statements, and exports all follow it.

HOW IT WORKS

From a special deal to the right commission

Step 1

Turn it on

Switch on Custom Commission Rates in Settings, under Features.

Step 2

Set the rates

Open the appointment, go to the Items tab, and set a dollar amount or a percent for each person.

Step 3

Commissions follow

Your commissions page, reports, statements, and exports use the rate you set.

Business and up

Custom Commission Rates is on Business and up.

It ships off, so turn it on in Settings, under Features. It changes one appointment and leaves your standard rules alone.

WHO IT IS FOR

Built for any team with a one-time deal

Clinics and practices

Honor a one-time arrangement on a single appointment.

Agencies and firms

Set a one-time split on a special engagement.

Field service and construction

Pay a set amount on one appointment with a vendor involved.

check_circleExceptions recorded where they happenedcheck_circleStandard rules left alonecheck_circleReports that match what you agreed
CONNECTED

One exception, carried through your commissions

Custom Commission Rates is part of Genaya, so the rate you set is the rate the rest of PayDesk uses.

Appointments

The card sits on the Items tab of the appointment.

Commissions

The commissions page follows the rate you set.

Performance Pay

Your standard rules stay as they are for every other appointment.

Vendors

Set a rate for the vendor on the appointment too.

FAQ

Questions teams ask before setting a custom rate

No. It replaces them on that one appointment, and nowhere else.

Each team member on the appointment and the vendor. You set a dollar amount or a percent for each one.

Yes. Your commissions page, reports, statements, and exports all follow it.

Business and up. It ships off, so turn it on in Settings, under Features.

Custom Commission Rates

Ready to pay the rate you agreed?

Turn on Custom Commission Rates and set your next one-time rate on the appointment itself.