The trucks are loaded before the phones light up.
The plumbing business software that runs your day from first ring to paid invoice.
Genaya gives plumbing companies one place to answer every call, dispatch trucks around emergencies, quote flat-rate options at the kitchen table, and collect payment before the tech pulls away.
One service day, from first ring to money in the bank
Follow a single Tuesday at a plumbing company that runs on Genaya. Every moment below is the same platform and the same job record - no whiteboard, no invoice book in the truck, no re-typing.
The trucks get their routes
Before the first coffee is gone, the board is set. Three trucks, eight stops - Mike opens on the Henderson slab leak, Danny takes the drain calls, and every route is on the techs' phones before they leave the yard.
The burst water heater jumps the line
A garage is flooding across town. The call rings in, the caller ID pulls up the Patels' record - the 2019 install, the Gold membership - and dispatch slots the closest truck in at 8:40 without wrecking the rest of the day.
Three options at the kitchen table
Danny builds three options on the tablet: repair the valve, replace with a 50-gallon unit, or go tankless. Mrs. Patel picks the middle one and signs on the spot - flat-rate price, no "we'll email you a quote," no callback to the office.
The supply-house run lands on the job
The 50-gallon unit comes off the supply-house counter at lunch. The receipt gets snapped in the truck and recorded against the Patel job with the right cost code - so tonight's margin math is already done.
Paid at the curb, not in 30 days
The old unit is strapped to the truck and the invoice is on the tablet before Danny pulls away. Flat-rate price, membership discount applied, card tapped at the door - the money is in before the truck is back on the road.
The permit inspection books itself
The city confirms Thursday's window for the water heater final. It drops onto the schedule, Mrs. Patel gets a text with the window, and Danny's prep task is on the board - nobody is redialing the permit office at 4:55.
The day's numbers before dinner
The day closes on the board: seven jobs closed, every one billed, revenue by job type against the week's plan - and callback hours flagged in red the moment they creep. You see it tonight, not at month end.
Every call, truck, and dollar on one job record.
Calls, dispatch, flat-rate options, supply-house receipts, and payments share the same job record - so the office and the trucks always see the same numbers.
Genaya gives plumbing companies one system for calls, dispatch, flat-rate quoting, and same-day collection.
The platform connects the phones, the schedule, the trucks, and the money so a call becomes a routed job, an approved option, and a paid invoice without ever leaving one record.
See how it worksEvery call lands on a customer record
Caller ID pulls up the install history, past invoices, and membership before the second ring - emergencies included.
Dispatch that survives emergencies
Dispatchers see every truck and open window, slot urgent work into the closest tech, and the bumped jobs reschedule with a text.
Quote, invoice, and collect at the door
Flat-rate options, on-tablet signatures, and tap-to-pay keep the sale, the work, and the money on the same job record.
A plumbing workflow where the office sees what the trucks see.
The demo board shows how an emergency call moves through dispatch, on-site options, and same-day payment while every job keeps its record.
The modules plumbing teams run on
Each capability ships inside Genaya - one login, one job record, no integration project.
Call center built for the shop phone
Calls, texts, and voicemails route to whoever is on, with the customer record on screen and every conversation saved to the job.
Inside GenayaCall Center + SMSTruck dispatch by tech and territory
Day, week, and map views keep routes tight, show every open window, and make room for the emergency without losing the day.
Inside GenayaSchedule + Service AreasFlat-rate options and e-signatures
Build good-better-best options from your price book, present them on the tablet, and capture approval at the kitchen table.
Inside GenayaEstimates + Price BookInvoices paid at the curb
Invoices build from the approved option with discounts applied, and techs take card payment on site through GenayaPay.
Inside GenayaInvoices + GenayaPayRun tomorrow's route on Genaya.
Book a walkthrough to see how Genaya answers the phones, routes the trucks, prices the options, and collects the money - on one job record.