Someone is already locked out.
Locksmith software that runs every lockout, rekey, and payment from the first call to the curb.
Genaya combines call answering, dispatch, job tracking, estimates, invoices, and payments so locksmith companies can win the lockout call, route the nearest van, and collect at the door without juggling tools.
One workday, from first lockout to final dollar
Follow a single Tuesday at a locksmith company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
A key snaps in a storefront door
A bakery owner turns her key an hour before opening and it breaks off in the lock. Genaya rings the shop with her info on screen - and when nobody can grab it, the AI receptionist answers, dispatches the nearest van, and logs the job.
Dispatch routes the vans
The bakery opened on time - the broken key came out at 7:15. Now the rest of the day drops onto the board: an eviction rekey for a property manager, the storefront lock swap, a lost-key fob. Every tech sees the same day before the vans roll.
Leo is back at the bakery
The morning extraction got her open - now the damaged lock gets replaced for good. The client already got the on-my-way text automatically, the checklist opens on his phone, and photos land straight on the job record.
The upgrade gets signed at the counter
While he is there, the owner asks about one key for every door and a panic bar for the rear exit. Leo builds the estimate at the counter, she taps approve and signs with a finger - the work is authorized before he is back in the van.
Invoice out, paid at the curb
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears before the van pulls away.
The review lands
Closing the job fires the review request automatically, while the new key is still warm from the cutter. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Vans parked, keys cut, books closed. The dashboard shows what actually happened - every lockout, rekey, dollar, and rating from today on one screen, with nothing left to reconcile.
Every lockout, message, and dollar on one record.
Intake, dispatch, estimates, invoices, and payments share the same client record - so the shop and the vans always see the same truth.
Genaya gives locksmith operators one connected surface for calls, vans, and revenue.
Because call center, schedule, jobs, clients, estimates, invoices, payments, and analytics all live together, the shop and the field move work forward without re-entering the same information.
See how it worksAnswer every lockout
Calls ring the whole team with client history on screen, and the AI receptionist books and dispatches when nobody can pick up.
Dispatch with the map open
Schedulers see vans, service areas, and open capacity from one board - emergencies slot first and the rest routes around them.
Paid before the van leaves
Estimate approvals, invoicing, payments, and review requests stay tied to the same job record.
A locksmith workflow where calls, vans, and payments stay on the same record.
The board below shows how Genaya can support a locksmith company from the first lockout call through dispatch, approval, and curbside collection.
The modules locksmith teams run on
Each capability ships inside Genaya - one login, one record, no integration project.
Call center built for emergencies
Live routing, caller history, and an AI receptionist that answers, books, and dispatches lockout calls when the line is busy or the shop is closed.
Inside GenayaCall CenterDispatch board for mobile vans
Run the day by tech and territory, slot lockouts ahead of scheduled rekeys and installs, and keep unassigned work visible.
Inside GenayaScheduleJob records with hardware history
Track lockouts, rekeys, key programming, and access control installs with photos, notes, and client lock and key history on one record.
Inside GenayaJobs + ClientsEstimates, invoices, and curbside payment
Quote at the door, convert approvals to invoices in one tap, and take card payment through GenayaPay before you pack the van.
Inside GenayaEstimates + Invoices + Genaya PayRun tomorrow on Genaya.
Book a walkthrough to see how Genaya supports lockout intake, dispatch, estimates, and curbside payment in one workflow.