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6:55 AM

The first unit opens its doors.

Solutions - Franchises

The franchise management software that runs every unit on one operating record.

Genaya helps franchisors and multi-unit owners connect routed demand, unit-level scheduling, brand-standard approvals, and royalty-ready reporting in one platform every unit runs on.

Operating scopeEvery unit, one platform
Brand controlStandards enforced in product
Royalty reportingFrom live sales data
A day on Genaya

One operating day, across every unit

Follow a single Tuesday at a franchise brand that runs on Genaya - HQ and three of its units, all on the same operating record. Every moment below is the same platform and the same truth.

7:30AM

The brand opens one scoreboard

Before the first franchisee check-in call, brand ops flips through every unit from one switcher - same metrics, same definitions, no self-reported spreadsheet in sight. Yesterday is already closed in every territory.

9:00AM

Mesa dispatches its own morning

The franchisee builds Unit 014's day without calling corporate - crews, windows, and priorities set on the spot, every job priced from the brand's shared price book. The moment it lands on the board, the brand can see it too.

11:00AM

A national call lands on the right unit

A customer dials the number on the brand's ad. The call flow matches the ZIP to Mesa's territory and rings the local desk - answered in 19 seconds. No call-center relay, no lead lost between corporate and the unit.

1:00PM

A discount stays inside brand policy

A CSR requests 15% off - over the brand's 10% ceiling. The request climbs the chain exactly as configured: franchisee owner, then brand ops, each sign-off logged on the invoice. Standards enforced without a policing phone call.

3:00PM

Royalty-ready numbers, without the chase

Billing runs once across the units. Each invoice books to the unit that earned it, gross sales stay clean per entity, and royalty reporting becomes a report - not a month-end collection of franchisee spreadsheets.

5:00PM

The leaderboard argues with nobody

The per-unit board draws itself from the same records crews and CSRs worked in all day. Live bars, one definition of gross sales - no exports, no cleanup, no unit disputing how its number was calculated.

7:00PM

One brand, every unit

Boise, Mesa, Tulsa - three units, one operating record. The day closes synced, and tomorrow morning the brand and every franchisee open the same platform to the same truth.

Day closed - every unit reconciled
One brand

Every franchise unit on one operating record.

Routed intake, unit-level dispatch, brand-standard approvals, invoicing, and royalty-ready reporting share the same data model across every unit - so the brand and its franchisees never argue about the numbers.

Behind the day

Genaya gives franchise brands one operating system every unit runs on.

Each unit gets its own company, team, phone lines, and ledger inside one platform - the brand sets the standards once, and reporting rolls up from live work instead of monthly submissions.

See how it works

Per-unit companies on one platform

Every franchise location operates as its own entity - own team, own numbers, own books - inside the brand's single system.

Brand standards enforced by configuration

Price books, appointment types, approval chains, and permissions ship from the brand and apply to every unit.

Royalty-ready rollup reporting

Gross sales, job volume, and performance per unit come straight from the records crews and CSRs work in all day.

Product Demo

A franchise control board where every unit's day rolls up to one brand view.

This workflow shows how Genaya supports a franchise brand from territory-routed intake through unit-level execution, policy enforcement, and royalty-ready reporting.

Intake
Demand routed by territory
National-line call routedZIP-matched to Mesa - Unit 014 and answered locally.
Booking-page lead assignedTerritory rules put the lead on the owning unit.
Execution
Unit-level operations
Mesa dispatches three crewsThe franchisee builds the day without calling corporate.
Estimate follows the brand price bookLine items come from shared brand configuration.
Standards
Policy in motion
Over-policy discount escalatedThe 15% request climbs a logged approval chain.
Workflow rules enforcedEvery unit runs the same stages and required fields.
Brand
Rollup and royalties
Gross sales land per unitEach invoice books to the unit that earned it.
Leaderboard updates liveRoyalty reporting reads the same records - no submissions.
RoutingTerritory-aware
StandardsEnforced in product
RoyaltiesFrom live sales data
Powered byCompaniesCall CenterScheduleInvoicesReports
What you get

The modules franchise operations run on

Each capability ships inside Genaya - one login, one record, no integration project between the brand and its units.

Multi-unit company structure

Run each franchise location as its own company with shared brand configuration and one login for the people who span units.

Inside GenayaCompanies

Territory-aware call routing

National and local numbers route by call flow to the unit that owns the customer - answered locally, visible to the brand.

Inside GenayaCall Center + CallFlow

Role-based permissions and approvals

Brand ops, franchisee, manager, and tech roles each see exactly what they should - and exceptions climb a logged approval chain.

Inside GenayaTeam + Roles

Per-unit reporting and rollups

Compare units on revenue, close rate, and job volume from one live data model - the same numbers royalty invoicing reads.

Inside GenayaReports + Genaya AI
Tomorrow, 6:55 AM

Run every unit on Genaya.

Book a walkthrough to see how Genaya gives franchisors and multi-unit owners one operating record - routed demand, enforced standards, and royalty-ready reporting.