The dispatch screens light up.
Courier software that runs the whole delivery day - run sheets, live dispatch, proof, and account invoicing.
Genaya keeps your courier and delivery business on one record - bookings, driver dispatch, rush jobs, proof of delivery, client texts, and account invoicing - so the office and the road see the same truth.
One delivery day, from first pickup to final invoice
Follow a single Thursday at a same-day courier company that runs on Genaya. Every moment below is the same platform and the same delivery record - no tool switches, no re-keying.
The run sheet builds itself
Overnight portal orders and the standing pharmacy routes drop onto the run sheet before the first van is unlocked. Every driver lane loads with its pickups, drops, and windows - the whole day is staged before dispatch pours coffee.
Pickup texts go out
One tap and the morning goes out by text - drivers get their manifests, account clients get their pickup windows. Seventy-four updates send themselves while the vans are still warming up.
A STAT job drops in mid-route
Harborview Lab calls in a STAT specimen run. Dispatch sees who is closest on the live map, slots it into Priya's route without breaking a single promised window, and the lab gets a confirmed pickup time - no radio roulette.
Proof of delivery lands
Stop 14 closes with a photo and a signature from the law firm's front desk. The proof attaches itself to the delivery record the second it is taken - the office sees it before the elevator doors close.
A closed office, handled in a minute
Nobody answers at stop 22. The driver flags it, dispatch drops it into this afternoon's 3:30 window, and the client gets the new time by text - one failed drop, zero phone tag.
The invoicing batch runs
Every completed delivery is already a billable line. One batch run turns the day's PODs into account invoices - proof attached, pay links out - before the last driver clocks back in.
On time, on the board
Vans parked, keys on the hook. The dashboard shows the day the way it actually went - 148 deliveries, a 97.2% on-time rate, and every rush job closed before it became an apology call.
Every run, POD, and invoice on one record.
Booking, dispatch, proof of delivery, re-attempts, and billing share the same delivery record - so the office and the road always see the same truth.
Genaya gives courier teams one delivery record from booking to paid invoice.
Orders, run sheets, driver dispatch, proof of delivery, client texts, and account billing share the same record - so dispatch, drivers, and the office work the same truth all day.
See how it worksEvery order starts structured
Pickups, drops, service levels, and account pricing are captured once and carried through dispatch, proof, and billing.
Dispatch sees the whole fleet
Run sheets, driver positions, and rush capacity live on one board, so the closest driver gets the job in seconds.
Clients hear from you first
Pickup windows, ETA changes, and re-attempt times text themselves from the delivery record - before the phone rings.
A courier dispatch board where runs, proof, and billing stay connected.
This workflow shows how Genaya carries one delivery from intake through dispatch, exception handling, and invoice follow-up.
The modules courier teams run on
Each capability ships inside Genaya - one login, one record, no integration project.
Account and client records
Keep law firms, labs, pharmacies, and one-off senders on structured records with contact history and rate context.
Inside GenayaClients + CompaniesRun sheets and driver dispatch
Build routes by zone, assign drivers, and keep manifests, stops, and windows on every phone.
Inside GenayaSchedule + Service AreasRush jobs and re-attempts
Turn STAT orders, closed doors, and failed drops into visible workflow with clear ownership - not group-chat chaos.
Inside GenayaTasks + AppointmentsDelivery reporting and account invoicing
Track on-time rates and rush volume, and roll completed deliveries into account invoices with the POD attached.
Inside GenayaAnalytics + InvoicesRun tomorrow's deliveries on Genaya.
Book a walkthrough to see how Genaya runs the delivery day - run sheets, rush jobs, proof of delivery, and account billing in one platform.